Most green industry businesses lose customers for reasons that have nothing to do with the quality of the work. The lawn looks great and the pest problem is gone, yet the client still drifts away. Often the cause is something small, like a confusing invoice or one too many reminders to mail a check. That kind of payment friction is easy to overlook, but it adds up across a season. The good news is that two simple tools can remove most of it. Prepay and auto pay reduce the friction, […]