When running a business, it’s not all about bringing in new clients, but keeping the ones you have too. Managing client expectations is no different. Of course, it helps to keep your current clients happy, but it also ensures you have enough room to bring on more. In fact, retaining clients is overall more profitable than gathering new ones — and that’s why companies with higher retention rates typically bring in more money. Want to learn more about what it takes to convert and keep your clients? Let’s take a […]

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According to recent research, the vast majority of workers in every generation (89%) see age diversity at work as positive. They cite the positive benefit of learning from different generations in the workplace. But that doesn’t mean they expect smooth sailing. In that same study, 78% of respondents said they also believe intergenerational work can lead to conflict. Learning to make it work means understanding the characteristics of each generation. For instance: Baby Boomers, born 1946-1964, tend to be loyal workers who collaborate and respect authority. Generation X, born 1965-1980, are dedicated to […]

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Just like in your investment portfolio, diversification is important for your business too. Before we dive right into the ways you can diversify your business, let’s define what diversification really is. In terms of investing, diversification means ensuring that you spread your capital amongst different investments. The reason to do this is so that your success is not contingent on one revenue stream. The same is true for diversification with your business. Being dependent on only one revenue source can put your business at risk. There are many concrete reasons that speak to the benefits of diversification, such as:  Reducing the […]

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In this post, we’ll list five tips that will help you prepare your business for the busy season ahead. How You Can Prepare Your Seasonal Business For Busy Times 1. Reflect on Last Season One of the best things you can do to achieve success is to reflect on your company’s history. We recommend researching what happened last year so that you can understand your future needs. For instance, if you know which days of the week were the busiest last year, you can ensure that your business is properly staffed […]

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Time is the elusive commodity that all entrepreneurs struggle to optimize. No matter the industry, the success level, the size of the business – being productive with your time is a difficult skill to master. No group feels this more than the small business owner who often has fewer resources, smaller budgets, and leaner teams to delegate tasks to. However, the real issue is how to be productive with the time that you have. The good news is Pet Butler has the tips you need to be more productive with […]

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If you have ever had to go through piles of job applications and dozens of interviews, you know what a challenge it can be. You want to find the right person for the position you’re hiring who will fit in well with the team and the company. Things like qualifications are very important, but there are other qualities that may be just as important. If a job skill can be taught, then these qualities become even more important. Some skills can be taught, but other qualities cannot. Here are 6 […]

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