
As a manager, you have the unique opportunity to become a mentor to those who report to you. Bosses who rise to the occasion and take on the role of mentor transform from the title of boss into that of a leader. The truth is that whether you rise to the challenge of becoming a mentor or not, your team members will still look to you for inspiration, guidance and support. By stepping into the role of mentor, you’ll empower your employees, thus creating a better culture and, in turn, customer experience. […]